Reference

Open crpati Legal Terms

On crpati.net, this page sets the rules for account use, data handling and request handling for India accounts.

Local law firstAccount termsData handlingChange requests
crpati Open crpati Legal Terms
CONTACT ROUTES

Switch to contact paths for changes

When you need help with terms, account details or a change request, we handle it through the in-account form, email and the reply thread in your…

In-account form Use the form inside your account when you want to raise a legal query…
Email Email works well for longer requests, such as a copy of the terms you…
Dashboard thread If you already have an open thread, reply there so every message stays in…
DATA CARE

Browse how we handle records

Here is how we handle the data behind your account. We keep only the fields needed for access checks, record keeping and contact, and we limit who can…

Data handling

We keep identity, contact and account fields only when they are needed for access, settlement or dispute handling.

Cookies

Cookies store session state, language choice and device memory so the page stays consistent while you move around the site.

Account security

Your password, device access and any added checks protect the account on your side.

Record retention

We hold records only for the period needed to meet legal duties, dispute handling and misuse checks.

Change requests

To change a detail, send the exact field, the old value and the new value so we can update the…

Contact trail

Every request should stay tied to the account thread that started it.

Open common legal questions

Use these answers to check how we handle access, records and changes to your account. If your case differs because local law works another way, use the contact steps in the support section and reply from the same account thread. That keeps each request linked to the right file and makes follow-up easier for both sides. Keep the date and subject line with your message so we can locate it faster.

It covers account use, data handling, cookies, retention and the steps for changing your details. It also explains how we handle requests when local law sets extra checks for your account.

You can check access where local law permits, and the final result depends on your location and the checks tied to your account. If access is not allowed, we will not continue.

We use the details you share to verify access, keep the record accurate, answer support requests and meet legal duties. Only staff who need the file can reach it.

Yes. Send the exact field, the old value and the new value, along with your account ID. If extra checks are needed, we will ask for them before updating the record.

We keep records for as long as needed for legal duties, dispute handling and misuse checks. After that period, the file is trimmed or removed according to the rules that apply.

Cookies keep session state, language choice and device memory so the page does not forget your last step. Clearing them may mean you need to log in again.

Use the in-account form, email or the open thread in your dashboard. Include your account ID, the date and the change you want, and we will answer through the same record.